Contact Us – Swipe Events

At Swipe Events, we’re here to help. Whether you have a question about booking an event, using our app, or our community guidelines, our support team will respond quickly and transparently.

📧 How to Reach Us

Email: hello@swipeevents.app
Phone: +61 430 199 845
Mailing Address: Swipe Events (Australia Speed Dating Pty Ltd)
225 Glenhuntly Rd, Elsternwick VIC 3185, Australia

We aim to respond to all inquiries within 24 business hours.

🏢 Company Details

Business Name: Australia Speed Dating Pty Ltd
Trading As: Swipe Events / Swipe Events App
ABN: 61 660 951 146
ACN: 660 951 146
Registered: ASIC Registered Australian Company

Swipe Events is a verified and registered Australian dating service.

🔒 Safety & Eligibility

🔞 Swipe Events is strictly for adults 18+ only.
Events are run in licensed bars and venues, with venue staff and security present.
Our app ensures structured, balanced events with equal ratios.
Any inappropriate conduct may result in immediate removal and account suspension.
For more details, please see our Safety & Community Guidelines.

💳 Event & Ticket Support

Tickets are managed through the Swipe Events platform.
Payments are processed securely via Stripe and PayPal.
You will receive your ticket by SMS and email.
All tickets are non-refundable (see our Refund Policy).
Transfers are possible in certain cases — see policy page for details.

👤 Account Help

Log in securely via SMS code at Sign In.
Accounts require: first name/nickname, date of birth, gender, city, and 2+ profile photos.
You can delete your account at any time via the app (see Delete Account).
Reported or blocked accounts may be permanently restricted.

🌐 Privacy & Cookies

We do not use cookies, tracking pixels, or third-party retargeting.
We do not run Meta Pixel, Google Analytics, or hidden tracking scripts.
For details on how we manage your data, see our Privacy Policy and Cookies Policy.